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Legal

Privacy Policy & Terms of Use

Last updated: 15 July 2026
Note: This is a draft template written to cover the basics of a merchant-trading site that collects enquiry data from international buyers, including those in the EU and UK. It is not a substitute for advice from a qualified lawyer. Please have it reviewed before publishing, especially the sections on data subject rights and international transfers, since specific obligations depend on how you actually collect, store, and process data.

On this page

1. Privacy Policy   What data we collect   How we use your data   Cookies & analytics   Your rights   Data retention 2. Terms of Use 3. Contact

1. Privacy Policy

Horizonical Export Imports ("we", "us", "our") respects the privacy of everyone who visits this website or contacts us to enquire about our products. This policy explains what information we collect, why we collect it, and what choices you have.

What data we collect

When you use our enquiry form, we collect:

  • Your name and company name
  • Your email address
  • Details of the product and quantity you're enquiring about, and any other information you choose to include in your message

We do not require account creation, and we do not knowingly collect information from anyone under the age of 18.

How we use your data

We use the information you provide solely to:

  • Respond to your enquiry and prepare quotations
  • Communicate with you about an order, sample, or shipment
  • Maintain records required for export documentation and compliance

We do not sell, rent, or trade your personal data to third parties. We may share information with logistics partners, customs brokers, or inspection agencies strictly where necessary to fulfil an order you've placed with us.

Cookies & analytics

This site uses Google Analytics to understand how visitors use the site (e.g. which pages are viewed, general location, and device type). Google Analytics uses cookies to collect this information anonymously in aggregate. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings.

We do not use cookies for advertising or retargeting.

Your rights

If you are located in the UK, EU, or another jurisdiction with data protection laws that grant you rights over your personal data, you may have the right to:

  • Request a copy of the personal data we hold about you
  • Ask us to correct inaccurate data
  • Ask us to delete your data, where we are not legally required to retain it (e.g. for export/customs records)
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent

To exercise any of these rights, email us at info@horizonical.com. We will respond within a reasonable timeframe.

Data retention

We retain enquiry and order-related data for as long as necessary to respond to your enquiry, fulfil an order, and meet our legal and export-documentation obligations. Where data is no longer needed for these purposes, we take reasonable steps to delete or anonymise it.

2. Terms of Use

By accessing and using this website, you agree to the following terms.

Website content

Product descriptions, specifications, and figures shown on this website (including moisture content, mesh size, certifications, and pricing indicators) are provided for general information and are subject to confirmation on a per-order basis via a formal quotation and Certificate of Analysis. Nothing on this website constitutes a binding offer to sell.

Intellectual property

All content on this site — including text, images, logos, and design — is the property of Horizonical Export Imports unless otherwise stated, and may not be reproduced without permission.

No liability for third-party sites

This site may link to third-party services (such as WhatsApp or Google Maps). We are not responsible for the content, availability, or privacy practices of those third-party sites.

Limitation of liability

While we make reasonable efforts to keep information on this site accurate, we make no warranties as to its completeness or accuracy, and accept no liability for decisions made based solely on website content rather than a formal quotation or contract.

Governing law

These terms are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts of Mumbai, India.

Changes to these terms

We may update this Privacy Policy and these Terms of Use from time to time. The "last updated" date at the top of this page reflects the most recent revision.